Sample Conversation Call Center Agent
>> Thursday, January 27, 2011
- Caller: Hello operator may I know the number of Mr. Abdul of Kelapa Gading Street.
- Call Center Agent: would you mind holding for 10 seconds while research the information you've requested.
- Caller: Sure
- After less than a minute
- Call center Agent: Thank you for holding. The number for Mr. Abdul of Kelapa Gading Street is (021) 801xxxxxx
- Caller: Ok let me write it down ...thanks so much.
- Call Center Agent: is there anything else I can help you with.
- Caller: No I think That's just about it...thanks.